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Repair Advice / Frequently asked questions
 
Welcome to our Repair Advice and Frequently asked questions section. The following information is designed as guide on common faults and frequently asked questions that can occur to domestic appliances. Please select from the categories/ acticle below.
 
 Refrigeration
If your fridge has two sloping channels at the back wall and a hole in the middle this is designed to channel the water created on the defrost cycle through to the back of the unit where it runs onto an evaporator tray. This tray sits on top of the compressor and gets quite hot. The water simply evaporates. Sometimes this hole gets clogged up and prevents the water running out to this tray. The result is that water runs into be base of the unit. Very often the appliance will come with a small tool for cleaning out this hole, but if not you can improvise, taking care not to puncture the lining. If the water in the base of the unit is frozen solid it could be that the unit has malfunctioned and is over freezing. The blockage preventing the water running through to the evaporator tray could actually be solid ice.
 
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