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Repair Advice / Frequently asked questions
 
Welcome to our Repair Advice and Frequently asked questions section. The following information is designed as guide on common faults and frequently asked questions that can occur to domestic appliances. Please select from the categories/ acticle below.
 
 Laundry
The best way to pull a washing machine out is to open the door and get hold of the door opening at the top of the door seal. Then lift the washing machine up and pull it forward. Before trying to do this, make sure the feet haven't stuck to the floor by tilting the washing machine back slightly. If the door won't open due to a fault, then you may be able to get some purchase by taking the soap drawer out or by lifting from the underneath the front of the machine and pulling it forward. But without access to the door opening it can be tricky - especially if the washing machine is also full of washing and water. If the washing machine is underneath a kitchen work top, once it is out a foot or so, make sure the back feet don't catch under the floor covering if it wasn't fitted all the way underneath the washing machine (which is extremely common) If they are going underneath the floor covering, try tilting the machine forward onto its front feet or it will rip the floor covering. Also, make sure the fill hoses and mains lead are long enough to allow the washing machine to come out. Avoid damage to the flooring by using on old towel and washing up liquid under the feet. This also helps the machine slide around easier.
 
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